“Twenty quid for these boots? Are you joking?” the red-faced woman snorts at the cashier.

The boots – soft brown leather and immaculate – are flung back on the racks, for the volunteer staff to pick up, dust down, and put pack on sale.

SevenStreets is perusing the book shelves in Bold Street’s busy Oxfam store. The charity is part way through its second annual Bookfest, and we’re in the market for a steamy page turner.

But the heated exchange at the counter wasn’t what we were browsing for.

“Are you turning into a public limited company now? It’s outrageous…” the disgruntled boot-browser shouts as she bulldozes her way back into the crowds of Bold Street.

Just another afternoon in Oxfam. Oh, and no, it’s not about to turn itself into a PLC any time soon. It will remain a charity working in 30 countries – our own included – on a range of life-changing projects.

That’s the focus. Not cut-price footwear. Surely we’ve enough of those shops in town anyway?

oxfam bold streetIt’s true, Oxfam isn’t the cheapest charity shop in Liverpool. But it’s one of our best. And as spokesperson Stuart Fowkes explains, every penny of any boot-related bonanza goes towards the kind of stuff that’s even more important than a clean pair of heels.

“We’ve got a responsibility to everyone who donates to us, to get the most money for their items,” Fowkes says. “Often, people will just donate one or two pieces, to see if we price them sensibly. If we don’t, we’ll run out of stock. It’s as simple as that.”

And, unlike those sweat-shops in India supplying the city’s other boot stores, Oxfam sources its stock from us.

“Much of our stock – especially books and vinyl – was once part of somebody’s cherished collection, and people will only part with it on the understanding that we’ll price it sensibly. That’s why they’re giving them to us in the first place.”

It’s a fine line, of course. But – SevenStreets can confirm – the boots were a steal. Sadly, they weren’t in our size…

We’re guessing it’s the ‘charity shop’ thing. People expect a bargain here?

“But Oxfam isn’t about getting a bargain,” Fowkes says, “It’s about raising as much as we can to help for our projects in the UK and abroad.”

Current projects include work in Haiti, and in famine-blighted West Africa. But Oxfam is busy here too – working to achieve equal pay for men and women, amongst other things.

“If we start just chucking everything out for a couple of quid, our donations would rapidly start to dwindle,” Fowkes says.

“We have to keep prices keen, and we do, but our aim is to get great stock in, so that we can support the work we do.”

It’s something Bold Street store manager, Gerrard O’Flanagan knows only too well…

“When people are prompted by a natural disaster, the donation levels are fine, but other than that, it’s a constant struggle,” he tells SevenStreets, “and when times are tight, it’s understandable that people start thinking about selling things on eBay, instead of donating to us.”

It’s hard to believe, as you look around Bold Street’s eye-catching displays, and groaning shelves, but stock’s at an all-time low.

“At any one time, we’ve got 8,000 books out on display,” says O’Flanagan, “But turn over is high, and, especially during Bookfest, we’re desperate for new stock.”

Bold Street’s store is known for its books, vinyl and retro fashions. SevenStreets spotted some seriously great reads, and a rare Kraftwerk remix, and we had that surprising, eclectic and thrilling shopping experience you just don’t get down at the other end of town. And that’s thanks in part to a team, at the back of the shop, with a keen eye for the good stuff.

“A couple of months ago, someone donated a copy of Please Please Me, in stereo,” O’Flanagan recalls. “And we sold it for £1,300. But the majority of our stock is just the great value, hard-to-find stuff you don’t see anywhere else.”

The Beatles money? All of it went to Oxfam’s Haiti Appeal.

“It’s items like this that make people appreciate our store, and travel here from all over the region. We’re not quite like other charity shops,” O’Flanagan says as he shows SevenStreets a particularly tempting selection of Superman comics which, he hopes, could fetch upwards of £700.

Still, he’s got his work cut out if he’s to beat the current Oxfam book-selling record…

“Two months ago, a mystery donor gave us an unusual book of photographs, documenting two Victorian scientists’ quest to find their long-lost brother in Fiji in 1881,” Fowkes recalls.

“Our experts valued it at around £2,000. But in the end, it fetched more than £37,000 in auction at Bonhams. Now, if we don’t take the time to price items sensibly, we could have put it out for two quid. And, in doing so, lost £36,698 for our project work.”

So, you see, that’s why the boots are twenty quid. Any takers?

Oxfam,
37 Bold Street, Liverpool
Tel: 0151 709 6739

This Saturday, 17 July, as part of Bookfest 2010, Oxfam’s Smithdown Road store will be inviting you to pit your wits against the collective brain power of the Atticus Chess Club, and Patricia Mackrell will demonstrate and explain the health benefits of Tai Chi and Chi Kung.

  • http://twitter.com/MozMoz3000 Moz

    Whenever I am out and about I stop into a charity shop to see if there’s any books worth picking up (it’s developed into a kind of OCD to the point where I now have piles of books I still need to read). Oxfam Bold Street is my Meccah.
    All the books are always in fantastic condition, all very reasonably priced, and most importantly, all the money I spend on sating my thirst for hardbacks and paperbacks is going to a good cause.

  • Jamie

    Having volunteered in Oxfam before I still find there record / CD valuations rather ridiculous. Go to any record fair and you will find most non-collectable vinyl priced at 2 for a fiver or a pound each. Just beacuse it is vinyl does not make it ‘rare’ or ‘vintage’. Most of there CDs are £3.99 in the Bold Street store which is pretty much the same as a new one costs on itunes which is also daft. The book section though is superb – today I bought 2 lovely cricket books for under 4 quid.

  • Al

    the place is magical and we should cherish (and use) it while we can…

  • http://www.twitter.com/ChrisDWilliams Chris Williams

    Oxfam Bold Street is fantastic, their recent stock of vintage cameras was outstanding.

    However the days of bargain finds in charity shops are over thanks to sites like ebay as it’s much easier for them to find the real value of items.

    But like your article says, that’s not the point. I’d much rather root around there on Saturday afternoon than anywhere in Liverpool One, far more interesting.

  • Mark

    Has Jamie missed the point? It’s not a record fair, which exists to line the pockets of the buyers, it’s there to help people eat/live/survive etc. I’m happy to pay two quid extra for that privilage,

  • Robin

    This is a bit of a tricky one, because sometimes Oxfam just gets a valuation completely wrong – something I suspect is down to going by inflated ‘buy it now’ prices on Ebay.

    Case in point: a Doctor Who Target novelisation I know to be virtually worthless on sale in a glass display case for £35.

    Otherwise, I agree with the tone of the article. The boots woman represents a bit of a growing trend where people will often see the cost rather than the value. Cheers globalisation.

  • http://www.sevenstreets.com David

    I think you’re right – there are cases where they get it plain wrong. But I guess that you’re only as strong as your weakest pricing expert. I bet that didn’t sell, though. Hopefully lesson learned?

  • Crab

    Oxfam is THE bookshop in Liverpool as far as I am concerned. While the high street alternatives obviously have a larger selection to choose from, the cost, quality and sheer pleasure of digging through the Bold Street store’s amazing selection means it is by far the best place to go. Surely half the fun of perusing in a charity shop is the opportunity/half chance to pick up that book you’ve been looking for for years and in Oxfam you have a better chance than at most other shops. It may not be the cheapest (as you have surmised) but as a result, it is comfortably the most superior in standard. You get what you pay for – even in charity shops. And in my case, principally because I’m a sad bastard, that generally means WW2 books, tomes relating to the Apollo space missions and anything with Ian Botham on the cover.